ABOUT US

• Colombow Consulting & Services cc (Colombow) is a vendor agnostic service provider with a focus on delivering services to small and medium size enterprises. Our main advantage over many other organisations is that we are able to draw from multiple networks and cloud delivery organisations and tailor a solution that best fits our customer’s business needs and budget.
• We have approximately 30 years’ experience in delivering Information Technology and data network solutions to organisations of various sizes and with differing business needs.
• We are always on the lookout for new and innovative products and services that we can deliver to our existing and new customers. Based on this, we firmly believe in keeping contractual term of formal agreements between us and our customers as short as possible, to allow them the flexibility to take advantage of new technologies when applicable.
• Our intention from the start is to look at a customer’s data, voice and video requirements in a holistic manner as this usually allows us to deliver a “bundled” service that is more cost effective as opposed to viewing each service as an individual entity.
• Finally, we still believe that the “Customer is King” and deserves a solid service regardless of how big or small their organisation may be.

Why should you consider a single service provider for all your communications requirements?

Problem Statement

• Currently organisations have multiple service providers delivering their different communications services.
• Usually the combined costs of these services are high; each service provider has a rental fee, this fee and that fee.
• You as the customer see the “cost” of the different services as individual expenses and may be “accepting” a sub-par service in one area; last mile connectivity; due to the “dedicated” last mile service appearing to be too high, without realising the savings that could be achieved for other services (telephony using VoIP) if you had a robust, dedicated last mile service in place.
• If value adding services are added to your suite of communication services and the service providers are different, when problems occur it usually ends up in a “finger pointing” contest.
• All service providers may not have a holistic view of your communications environment, and as a result this could lead to;
• “Missed opportunities” – service providers may not introduce your organisation to new technologies as they become available,
• Changes to the communications environment may result in down time due to technology clashes.
• You as a client do not have a “single throat to choke” when issues arise.